Shipping policy
Shipping Policy
Digital Products
Most products sold by Mr G Education are digital educational resources delivered electronically.
Delivery of Digital Products
- Digital products are delivered instantly after successful payment.
- Customers will receive access via download link, email, or their customer account where applicable.
- If you experience issues downloading your files, please contact us at:
No Physical Shipping for Digital Products
- Digital products are not shipped physically.
- No shipping fees apply to digital downloads.
Physical Products (If Available)
From time to time, Mr G Education may offer physical educational materials, science resources, stationery, or classroom-related products.
Processing Time
- Orders are typically processed within 2–5 business days.
- Processing times may vary during busy periods.
Shipping Areas
- We currently ship within South Africa.
- International shipping may become available in the future.
Shipping Costs
- Shipping fees are calculated at checkout based on the delivery location and package size.
Delivery Times
Estimated delivery times:
- Major cities: 2–5 business days
- Regional areas: 3–7 business days
Delivery times may vary depending on courier services and external factors.
Order Tracking
Tracking information will be provided where available.
Incorrect Address Information
Customers are responsible for providing accurate delivery information. Mr G Education is not responsible for delays or failed deliveries caused by incorrect addresses provided during checkout.
Damaged or Lost Physical Orders
If a physical product arrives damaged or is lost during shipping, please contact us within 7 days of delivery or expected delivery date.
Include:
- Your order number
- Photos of damaged items (if applicable)
- A description of the issue
Contact Information
For shipping-related questions, contact:
Mr G Education
Kimberley, Northern Cape, South Africa
Email: gizquierdogomez506@gmail.com